Payment & Shipping Policy | Fashionap

Learn about our shipping methods, delivery times, and policies

Effective Date: September 23, 2025

At Fashionap, we know how exciting it is to receive your order—and we’re committed to making sure your shopping experience is smooth from checkout to delivery. This Shipping Policy explains how we handle processing, shipping, tracking, and delivery for all orders placed on www.fashionap.com.

Payment Policy

At Fashionap, we offer a secure and convenient payment process to ensure a smooth shopping experience for our customers.

Payment Methods:

  • We accept the Paypal and credit card payment for online orders:

Fee Disclosure:

  • All prices shown on our website already include taxes and fees. What you see is what you pay—no hidden charges, ever and in compliance with state and local regulations.

Payment Confirmation:

  • Upon successful payment, you will receive an order confirmation email with details of your purchase.

Payment Issues:

  • If you encounter any payment-related issues during the checkout process, please contact our customer support team immediately for assistance.

1. Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You’ll receive an order confirmation email as soon as your purchase is completed, followed by a shipping notification once your order is on the way.

2. Shipping Methods & Transit Times

We partner with trusted U.S. carriers (such as USPS, UPS, and FedEx) to ensure reliable delivery. Estimated transit times begin once your order has shipped:

  • Standard Shipping: 3–5 business days
  • Total Delivery Time: Typically 4–7 business days from the time you place your order.

(Please note that delivery times are estimates and may vary depending on your location and carrier availability.)

3. Shipping Locations

  • At this time, we ship only within the United States.

4. Tracking Your Order

  • Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
  • You can track your package directly through the carrier’s website for real-time updates.
  • If you don’t see your tracking email, please check your spam/junk folder—or reach out to us for assistance.

5. Shipping Costs

  • We offer free shipping you just have to pay the price of the product.

6. Delays & Exceptions

While we strive to deliver on time, unexpected issues can sometimes cause delays:

  • Severe weather conditions
  • Carrier delays or disruptions
  • High-volume periods (holidays, sales events, etc.)

Fashionap is not responsible for delays outside of our control, but we’ll always work with you to help resolve shipping concerns.

7. Damaged, Lost, or Stolen Packages

  • If your package arrives damaged, please contact us immediately with photos so we can assist with a replacement or refund.
  • For lost or stolen packages marked as “delivered” by the carrier, please first check with your neighbors or local post office. If you still can’t locate your order, contact us and we’ll help investigate.

Email: support@fashionap.com

Phone: +1 (971) 236-8085

Address: 30 N Gould St, Site R Sheridan, WY 82801, United States

Hours: Monday - Friday 9 A.M. - 6 P.M.